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EZR88 – RESPONSIBLE GAMING

At EZR88, we encourage all customers to enjoy gaming responsibly. Gaming should be treated as a form of entertainment, not as a way to earn income or recover financial losses.

We are committed to promoting responsible gaming awareness and encouraging customers to maintain control over their gaming activities.

1. PLAY RESPONSIBLY

1.1

Gaming should be considered entertainment rather than a source of income.

1.2

Customers should only play with money they can afford to lose.

1.3

Customers should set personal budgets and time limits before playing.

1.4

Customers should never borrow money or use funds intended for essential living expenses to participate in gaming.

1.5

Customers should avoid gaming when experiencing stress, emotional distress, or financial difficulties.

2. KNOW YOUR LIMITS

2.1

Customers are encouraged to monitor their gaming activities and spending habits.

2.2

Customers should take regular breaks and avoid excessive gaming sessions.

2.3

Customers should never attempt to recover previous losses by increasing their bets.

2.4

Customers should stop playing when gaming is no longer enjoyable or begins affecting their daily responsibilities.

3. RECOGNIZING PROBLEM GAMING

3.1

Customers should be aware of potential warning signs of unhealthy gaming behavior, including:

  • Spending more money or time on gaming than originally intended.
  • Attempting to recover losses through additional betting.
  • Borrowing money or experiencing financial difficulties due to gaming.
  • Neglecting work, family, or personal responsibilities.
  • Feeling anxious, frustrated, or unable to stop playing.
  • Hiding gaming activities or spending from family members.
3.2

Customers who experience these warning signs are encouraged to stop gaming and seek appropriate support.

4. ACCOUNT RESTRICTION & SELF-EXCLUSION

4.1

Customers who wish to take a break from gaming may contact EZR88 Customer Service to enquire about available account restriction or self-exclusion options.

4.2

Requests for account restrictions will be handled according to the platform's available procedures.

4.3

Customers experiencing difficulty controlling their gaming activities are encouraged to seek professional support.

5. PROTECTING MINORS

5.1

EZR88 does not encourage or permit underage gaming.

5.2

Customers should take reasonable precautions to prevent minors from accessing their gaming accounts.

5.3

Customers should keep their usernames, passwords, and other account credentials secure.

5.4

Parents and guardians are encouraged to supervise internet access and use appropriate parental control tools where necessary.

6. SEEKING HELP & SUPPORT

6.1

Customers who believe their gaming activities are becoming difficult to control are encouraged to seek assistance from qualified professionals or responsible gaming support organizations.

6.2

Customers may also speak with trusted family members or friends for additional support.

6.3

Seeking help early can reduce the potential financial, emotional, and personal consequences of problem gaming.

7. CUSTOMER RESPONSIBILITY

7.1

Customers are encouraged to make informed decisions and remain aware of their gaming habits.

7.2

Customers should avoid allowing gaming activities to interfere with their financial stability, personal relationships, work, or health.

7.3

EZR88 encourages customers to prioritize their personal well-being over gaming activities.

8. CONTACT US

8.1

Customers with questions regarding responsible gaming or available account restriction options may contact EZR88 Customer Service.

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CONTACT US

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